Title:
Dashboards for Decision-Making: Acceptance by Municipal and School-Level Educational Administrators [Download]Authors:
Rogério de Camargo Cortina, Andréa Sabedra Bordin, Jones Baroni Ferreira de Menezes, Vinicius Ramos, Emanuel Marques Queiroga, Tiago Primo, Roberto Muñoz, Cristian Cechinel
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Abstract:
As the demand for data-driven strategies in education grows, learning analytics dashboards have proven to be essential tools for enhancing transparency, monitoring, and decision-making at various administrative levels. This study examines the acceptance of a prototype control panel developed to provide relevant information to municipal education departments. Utilizing the Technology Acceptance Model (TAM), the study evaluates dashboard experience satisfaction, perceived ease of use, and behavioral intention to use the implemented dashboards. Data were collected through a survey that included secretaries of education, technical agents, administrative directors, pedagogical coordinators, school principals, and secretaries, after testing and analyzing a functional prototype. The results indicate a high level of satisfaction with the dashboards during phase 3 of the experiment, with an overall dashboard experience satisfaction score of 5.13 on a 7-point scale and a perceived ease of use score of 4.89. Additionally, the behavioral intention to use the dashboards was significant, with a score of 4.89. These findings indicate that participants viewed the dashboards positively as support tools for municipal educational management. The study discusses the practical implications of these results.
DOI:
How to cite:
Rogério de Camargo Cortina, Andréa Sabedra Bordin, Jones Baroni Ferreira de Menezes, Vinicius Ramos, Emanuel Marques Queiroga, Tiago Primo, Roberto Muñoz, Cristian Cechinel, "Dashboards for Decision-Making: Acceptance by Municipal and School-Level Educational Administrators", IEEE-RITA, vol. 21, no. 1, pp. 419-426, Jan. 2026. doi: 10.1109/RITA.2026.3703391